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WHAT IS YOUR PAYMENT ADDRESS? Payment should be mailed to: Aire Rite A/C & Refrigeration, Inc., Attn: Accounts Receivable, 15122 Bolsa Chica Street. Huntington Beach, California 92649 WHEN WILL I BE BILLED? Bills are mailed approximately 1.5 to 2 weeks after your work is completed. WHAT ARE MY PAYMENT TERMS? Aire Rites payment terms are NET30. HOW LONG DO I HAVE TO DISPUTE AN INVOICE? Any and all disputes must be expressed in writing to Aire Rite within 10 days of invoice date. If the deadline is not met, any and all exceptions will be at the sole discretion of Aire Rite. CAN I GET A DISCOUNT? Separate from having a Maintenance Contract a 1% discount can be taken on any invoice payed on or before NET10 from the date of the invoice. WHO SHOULD I CONTACT TO DISPUTE AN INVOICE? All HVAC and Refrigeration invoice disputes should be directed to Ken Frego at kenf...@airerite.com or 714-895-2338 ext. 112 or Bruce Coleman at bruc...@airerite.com or 714-895-2338 ext.280 All Construction invoices should be directed to Irene Johnson at iren...@airerite.com or 714-895-2338 ext.280. Lastly, all Cooking and Food Machinery disputes should be directed to Dan Johnson at danj...@airerite.com or 714-895-2338 ext. 280. In the rare event a response is not received within 72 hours or 3 business days please forward your email to cred...@airerite.com or contact them at 714-895-2338 ext. 114. I DIDN'T RECEIVE A BILL SO I DIDN'T KNOW MY BALANCE WAS DUE. WILL I BE PENALIZED? You are responsible for full payment of all charges on your account by the due date whether or not you receive a bill. I MISPLACED MY INVOICE, HOW DO I REQUEST A COPY OF MY INVOICE? You may email the Credit / Accounts Receivable Department at cred...@airerite.com or contact them at 714-895-2338 ext. 114. Please provide as much information as possible if the invoice number is unavailable. WHAT ARE MY PAYMENT OPTIONS? Aire Rite accepts VISA, Mastercard, Discover, American Express and debit cards with the VISA or Mastercard logo. Cash payments are accepted in the Business Office or at the time of service. Additionally, payments may sbe mailed to Aire Rite A/C & Refrigeration, Inc., Attn: Accounts Receivable, 15122 Bolsa Chica Street, Huntington Beach, CA 92649. Your payments must be received by the payment due date to avoid penalties. HOW DO I CHECK MY ACCOUNT BALANCE AND PAYMENT DUE DATES? You may obtain your balance due and the payment due dates by calling the Accounts Receivable Department at 714-893-5003 ext. 114 or email them at cred...@airerite.com WHAT IF I CAN'T PAY BY THE PAYMENT DEADLINE? Arrangements can be made prior to delinquency, if payment is not received our terms and conditions will become enforceable. Penalty Fees can be added but your account for delinquency however will not be referred to a collection agency, except under extreme circumstances. IS THERE A PENALTY FOR PAYING LATE? The applicant agrees that in the event an invoice is not paid within the payment terms of NET30, each invoice beyond the term will be deemed as past due and be subject to California's maximum legal finance charge per month as applicable, and agrees to be bound thereby. Failure by Aire Rite to levy a finance charge shall not be construed as a waiver unless specifically agreed to in writing. However in certain circumstances arrangements can be made not to access penalty fees or charges. IF A CREDIT IS ISSUED HOW DO I RECEIVE IT? If the credit is issued after you have paid we will issue you a credit memo that can be used against future invoices. If a credit is prior to payment we will send you a revised invoice (aging will continue from original invoice date) if an amount is still due. If the result is NET $0.00 we will not issue a revised invoice unless specifically requested. TERMS AND CONDITIONS *Note: all customers agree to adhere to the following terms in the event Aire Rite Air-conditioning & Refrigeration, Inc extends credit. The above information is for the purposes of obtaining credit and is warranted to be true. The applicant/customer further acknowledges the "Terms & Conditions" which include but are not limited to a payment term of NET 30 at Aire Rite's offices as stated above. The applicant company agrees to pay all reasonable costs, including collections fees, legal fees, attorney fees and any other reasonable expenses incurred by Aire Rite in the event of customer's failure to pay all obligations and indebtedness when due. The applicant agrees that in the event an invoice is not paid within the aforementioned terms each invoice will be deemed as past due and be subject to California's maximum legal finance charge per month as applicable, and agrees to be bound thereby. Failure by Aire Rite to levy a finance charge shall not be construed as a waiver unless specifically agreed to in writing. The parties hereto agree that any and all reference tickets and/or invoices constitute a written contract. Acceptance of Aire Rite work/parts/services constitutes applicant/customer's agreement to pay Aire Rite for same. Title to any equipment sold and delivered by Aire Rite to applicant/customer's premises shall remain the property of Aire Rite until Aire Rite is paid in full. In the event applicant/customer has not timely paid Aire Rite any sums due hereunder, Aire Rite at its sole option may enter applicant/customer's premises during normal business hours where any Aire Rite supplied equipment has been installed and remove same. The applicant / customer agrees that any dispute, claim, or controversy concerning this Agreement or the termination of this Agreement, or any dispute, claim or controversy arising out of or relating to any interpretation, construction, preformance or breach of this Agreement shall be submitted to Binding Arbitration
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